Shipping policy
Bawlaa.com – Shipping Policy
1. Order Processing
-
All orders are processed within 1–2 business days of receipt (excluding weekends and public holidays).
-
You'll receive a shipping confirmation and tracking number via email once your order ships.
2. Shipping Options & Delivery Times
-
Standard Shipping (Domestic):
-
Estimated delivery: 3–5 business days (within India).
-
-
International Shipping (if applicable):
-
Estimated delivery: 7–14 business days, depending on destination and courier.
-
3. Shipping Rates
-
Flat rate shipping fee applies (e.g., ₹50 within India).
-
Free Standard Shipping on orders above ₹1,500 (₹X as per your threshold).
-
Shipping costs will be clearly displayed at checkout before finalizing your order.
4. Customs, Duties & Taxes (International Orders)
-
International orders may include additional customs duties, import taxes, or brokerage fees.
-
These charges are the customer’s responsibility and are not included in the order total.
5. Shipping Restrictions
-
We currently do not ship to:
-
PO Boxes (e.g., India Post PO Boxes)
-
Certain remote or restricted areas (as per courier limitations)
-
-
If your address is non-serviceable, we’ll contact you to amend your shipping method.
6. Tracking & Delays
-
You can track your order using the link sent in your dispatch email.
-
Delivery times may be extended due to:
-
Public holidays
-
Courier delays
-
Customs clearance
-
-
In such cases, please allow up to 5 additional business days before reaching out.
7. Damaged, Lost or Stolen Packages
-
If your order arrives damaged, please do not accept it—or document and contact us within 24 hours of delivery.
-
For lost or stolen packages, contact us within 7 days of the expected delivery date so we can assist with tracking or initiating a claim.
-
Some couriers may require a photograph or incident note. Please retain any proof as this helps expedite claims.
8. Contact Us
If you have any questions about shipping, fees, or delivery status: